Legal centre
unoblox legal
The agreements and policies that govern the unoblox AI gateway and marketplace. unoblox is an India-first AI-inference gateway that operates as a merchant-of-record over third-party model providers: one OpenAI-compatible API, one INR, GST-compliant invoice, and access to many models. These documents explain the terms of that service, how we handle data, and your rights and obligations.
Policies
Apply to everyone who uses unoblox.
Terms of Service
The master agreement governing use of the unoblox gateway and marketplace — accounts, payment, the third-party-AI disclaimer, liability, and dispute resolution.
ReadPrivacy Policy
How unoblox collects, uses, and protects personal data under India's DPDP Act, 2023 — including the zero-data-retention option, your rights, and the Grievance Officer.
ReadAcceptable Use Policy
What you may and may not do with the platform and upstream models — prohibited content and conduct, security rules, rate limits, and enforcement.
ReadRefund & Cancellation Policy
How prepaid credits, usage-based charges, GST, and Razorpay payments work — and when a refund or cancellation applies.
ReadCookie Policy
The cookies and similar technologies unoblox uses for authentication, security, and preferences, and how to control them.
ReadEnterprise agreements
For organisations with a signed order form or enterprise plan.
Data Processing Addendum
For enterprise customers: the controller–processor terms, sub-processors, security measures, breach notification, and cross-border transfer safeguards.
ReadService Level Agreement
For eligible plans: the monthly uptime commitment for the unoblox control plane, how downtime is measured, exclusions, and service credits.
ReadWho you are contracting with
unoblox is a service operated by the company below. These particulars are referenced throughout the documents in this centre.
- Service name
- unoblox (unoblox.ai)
- Operating entity
- Ogma Consulting Pvt Ltd
- Entity type
- Private Limited Company
- CIN
- U72900DL2019PTC355560
- GSTIN
- 07AADCO0295R1ZV
- Udyam (MSME)
- UDYAM-DL-03-0004231
- Registered office
- LGF, 1800 Gyani Bazaar, South Ex-1, KM Pur, New Delhi, Delhi 110003, India
- Grievance Officer
- Pawan Sharma
- Grievance contact
- Contact via our form →
- Support
- Contact via our form →
- Legal notices
- Contact via our form →
- Governing law
- India
Contact
For questions about these documents, privacy requests, security reports, or enterprise agreements, reach the relevant team below.
General & legal
Privacy & grievances
Security reports
Abuse reports
Billing
Support